Terms of service

Welcome to Cumin Co.! By accessing or using our website www.cuminco.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging with our services.

1. General Overview

These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from Cumin Co., you agree to these Terms, our Privacy Policy, and any other policies mentioned on our site.

2. Eligibility

  • You must be at least 18 years old to place an order on our website.
  • By creating an account, you confirm that all information provided is accurate and complete.

3. Use of the Website

  • You agree to use the website for lawful purposes only.
  • You will not engage in any activity that disrupts or interferes with the site’s functionality.
  • Unauthorized access to the website or misuse of its resources is prohibited.

4. Products and Pricing

  • All products listed are subject to availability.
  • Prices are displayed in INR and are inclusive of applicable taxes unless stated otherwise.
  • Cumin Co. reserves the right to modify prices, discontinue products, or update product descriptions at any time without notice.

5. Orders and Payment

  • Orders are confirmed only after full payment (except for COD orders).
  • We accept payments through secure gateways. Payment details are not stored on our servers.
  • Cumin Co. reserves the right to cancel orders if payment is not completed or if fraud is suspected.

6. Shipping and Delivery

  • Orders are typically shipped within 2 business days. Delivery times may vary based on location.
  • For Cash on Delivery (COD) orders above ₹5,000, confirmation will be required before processing.
  • We are not liable for delays caused by unforeseen circumstances like natural disasters or logistical issues.

7. Returns, Refunds, and Exchanges

Our policies for returns, refunds, and exchanges are outlined in our Refund & Return Policy. Key points include:
    •   Returns must be initiated within 7 days of delivery.
    •   Refunds for unwanted items will exclude shipping costs.
    •   Damaged or faulty items must be reported within 24 hours of delivery with clear photographs.

8. Intellectual Property

  • All content on the website, including text, images, logos, and product designs, is the property of Cumin Co. and protected under applicable copyright laws.
  • You may not reproduce, distribute, or modify any part of the website without our prior written consent.

9. Limitation of Liability

  • Cumin Co. is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our liability is limited to the purchase price of the product in question.

10. Indemnification

You agree to indemnify and hold Cumin Co., its affiliates, and partners harmless from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our website.

11. Third-Party Links

Our website may contain links to third-party websites. These are provided for your convenience, and we are not responsible for their content or practices.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

13. Updates to Terms of Service

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.

14. Contact Us

If you would like to: access, modify or delete any personal information we have about you, or register a complaint, contact us at support@cuminco.com , [Re: Privacy Compliance Officer] or by mail at
CUMINCO KITCHENWARE PRIVATE LIMITED
HD-165, WeWork BlueOne Sq, 246, Ph-IV, Udyog Vihar,
Industrial Complex Dundahera,Gurgaon,Haryana, India, 122016