Got a burning question? Try our FAQs.
About Us
Our cookware blends traditional craftsmanship with modern design to create enamel-coated cast iron products that are both aesthetically pleasing and health-conscious. Each piece is toxin-free and built to last a lifetime.
Yes! Our cookware is crafted using recycled materials and comes in plastic-free packaging. Sustainability is at the heart of everything we do.
Cumin Co. cookware is meticulously designed by experts and manufactured in state-of-the-art facilities that adhere to the highest safety and quality standards.
Absolutely. All our products are 100% non-toxic, free from harmful chemicals like PFOA, PTFE, Lead, Cadmium and PFAS, ensuring your meals are as safe as they are delicious.
Orders
You’ll receive a tracking link via email or SMS once your order has shipped. Use it to stay updated on your delivery status.
Orders can be modified or canceled within 1 hour of placement. Contact our support team at support@cuminco.com for assistance.
Yes, enter your promo code in the dedicated box at checkout and click ‘Apply.’ Note: Promo codes cannot be applied after the order is placed.
If your product arrives damaged, please email us at support@cuminco.com within 48 hours, including pictures of the product and packaging.
We accept all major credit cards, UPI, and popular digital wallets for your convenience.
Products
Yes, our cookware is compatible with all cooktops, including induction, gas, electric, and ceramic.
No! The enamel coating is naturally non-stick and doesn’t need seasoning, making your cookware easier to maintain.
While our enamel-coated surfaces are durable, we recommend using wooden or silicone spatulas to preserve the smooth finish.
Yes, all our cookware is oven-safe up to 260°C, allowing for versatile cooking and baking.
Handwashing with mild soap and a non-abrasive sponge is recommended. For stubborn stains, soak with warm water and a splash of liquid soap or apply baking soda paste if stain persists.
All Cumin Co. products come with a lifetime warranty covering manufacturing defects, ensuring you have a reliable cooking partner for years to come.
Shipping & Returns
Yes, we offer free shipping on all orders within India. International shipping charges apply.
Yes, we ship to several countries worldwide. Shipping, Customs and insurance costs will vary based on location.
You can update your address within 2 hours of placing your order. Contact our support team for assistance.
We accept returns within 30 days of delivery, provided the product is unused, in its original packaging, and includes proof of purchase. Contact support@cuminco.com to initiate a return.
Refunds are processed to your original payment method within 7–10 business days after we receive and inspect the returned item.
No, we only accept returns for unused items in their original condition and packaging.
Return shipping costs are borne by the customer. Ensure the item is packed securely for transit.
If you have more questions, feel free to contact us at support@cuminco.com or call us at +91 120 409 2020.